That’s it! You should now immediately be able to receive email from senders who were previously having trouble reaching you. STEP 4: Click Disable Spam filter and click SAVE. You can call 1-800-COMCAST to have them walk through making your account Unrestricted so you can change your Spam Filter settings. Your primary Comcast username is an Unrestricted account, and can make other sub-accounts Unrestricted. * If you do not see an Edit button, you are probably logged in as a Restricted account. STEP 3: Under Email Settings, next to Spam filter, click the Edit button*. STEP 1: Login to with your Comcast email address and password.
This video explains what is happening, and how to fix it. Is someone not receiving your email at a Comcast address? Or are you the Comcast customer not receiving all your email?
